Privacy policy

Last updated: May 11, 2026

ATUMAN Australia operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a secure and convenient shopping experience.

Our store is powered by Shopify, which enables us to provide our products and services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, purchase from, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Full name
  • Billing address
  • Shipping address
  • Phone number
  • Email address

Payment Information

  • Payment method details
  • Transaction details
  • Payment confirmation information

Please note that payment transactions are securely processed through third-party payment providers. ATUMAN Australia does not store full credit card information on our servers.

Account Information

  • Username
  • Password
  • Account preferences and settings

Order & Transaction Information

  • Products viewed
  • Shopping cart activity
  • Wishlist activity
  • Purchase history
  • Returns, exchanges, or cancellations

Communication Information

  • Customer service inquiries
  • Email communications
  • Feedback or reviews

Device & Usage Information

  • IP address
  • Browser type
  • Device identifiers
  • Website interaction data
  • Pages visited and browsing behavior

2. How We Collect Information

We may collect personal information:

  • directly from you when you place an order, create an account, contact us, or subscribe to marketing communications;
  • automatically through cookies, analytics tools, and similar tracking technologies when you use our website;
  • from Shopify and trusted service providers who support our operations;
  • from payment providers, shipping partners, and fraud prevention services.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • improve website functionality;
  • remember your preferences and shopping cart;
  • analyze website traffic and performance;
  • enhance your shopping experience;
  • support marketing and advertising activities.

You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. How We Use Your Personal Information

We may use your personal information for the following purposes:

Order Processing & Fulfillment

To process payments, fulfill orders, arrange shipping, provide order updates, and manage returns or exchanges.

Customer Support

To respond to inquiries, provide assistance, and maintain customer relationships.

Website Improvement

To improve website performance, optimize user experience, and develop our products and services.

Marketing & Advertising

To send promotional emails, product updates, special offers, and personalized marketing communications.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Security & Fraud Prevention

To detect fraudulent activity, protect customer accounts, verify transactions, and maintain website security.

Legal Compliance

To comply with applicable laws, regulations, legal processes, and enforce our policies and terms.

5. How We Share Personal Information

We may share your personal information with trusted third parties where necessary to operate our business and provide our Services, including:

  • Shopify and Shopify-related services;
  • payment processing providers;
  • shipping and logistics providers;
  • fraud prevention and security providers;
  • customer support and IT service providers;
  • analytics and marketing service providers.

We may also disclose information:

  • when required by law;
  • to protect our legal rights;
  • during business transfers, mergers, or corporate restructuring.

We do not sell your personal information to third parties.

6. Relationship with Shopify

Our store is hosted by Shopify.

Shopify may collect and process personal information necessary to provide and improve the platform and related services.

Information submitted through our website may be transferred to Shopify and its service providers, including providers located outside Australia.

To learn more about how Shopify handles personal information, please review Shopify’s Privacy Policy.

7. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete the information.

9. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

  • provide our Services;
  • comply with legal obligations;
  • resolve disputes;
  • enforce our agreements and policies.

10. Your Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including:

  • the right to access your personal information;
  • the right to request correction of inaccurate information;
  • the right to request deletion of your information;
  • the right to opt out of marketing communications;
  • the right to request a copy of your data.

To exercise your rights, please contact us using the details below.

11. International Data Transfers

Your personal information may be processed or stored outside Australia, including through Shopify and international service providers.

Where required, we take reasonable measures to ensure personal information receives appropriate protection under applicable privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be published on this page with the updated effective date.

13. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Business Name: HYPEWAVE TECHNOLOGY PTY LTD
Brand Name: ATUMAN

Business Address:
Unit A22, 161 Arthur Street,
Homebush West NSW 2140, Australia

Email: support@atuman.com.au

Business Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)